Our team typically responds within one business day. For the fastest response, submit a ticket directly from within the app under Account → Support.
Tap the + button on the Member Engagement tab to add members manually. On Pro and Plus plans, you can also import members via CSV or connect directly to your ChMS via API.
The score is based on seven metrics — worship attendance, Sunday groups, small group, serving, classes, giving, and membership status. Each metric is weighted and the scores are normalized to 100. You can configure which metrics are active and adjust engagement thresholds in Settings.
Go to Account → Team Members and tap Invite User. Enter their email and select their role. They'll receive an invitation email with instructions to set up their account.
API sync is available on Pro and Plus plans. Go to Account → Data Configuration and select API as your data source. You'll be prompted to enter your API credentials. Step-by-step instructions are provided in the app.
Yes — CSV import is available on Pro and Plus plans. Go to Account → Import Data. The app accepts standard ChMS CSV exports and maps common column headers automatically.
Go to Account → Subscription and tap Manage Billing. This opens the Stripe billing portal where you can cancel or modify your plan. Cancellations take effect at the end of the current billing period.
Yes — all data is stored in Google Firebase's Firestore database with automatic daily backups. Your data is not stored locally on the device and is accessible from any logged-in device.
Your data remains accessible until you explicitly delete your church account from within the app. Deleting the account permanently removes all church data from our servers. This action cannot be undone.
Download the app and submit a ticket directly — it's the fastest way to get a response from our team.
Download on the App StoreiOS only · Free to start